Return/Replacement Policy
When you receive
your order, please inspect your items carefully. With this Bling is pleased to accept returns for unopened, unused, non-personalized and non-dated items up to
5 days after you receive your order. Please submit all return requests by email to
returns@withthisbling.com. Or you can submit your request by using the form above. Please provide your order number, name, item(s) you wish to return, and the reason you want to return them. You will be issued a Return Authorization Code (RAC).
Please clearly mark this RAC number on the outside of all packages being returned. All returns must be returned in their original product packaging, and shipped to the address provided by our Return Department. We must receive the returned item within 10 business days of issuing the RAC number. This 10 day window allows ample time for the return to arrive from anywhere in the country.
Any packages sent to With This Bling without the RAC number clearly marked on the package, or more than ten (10) days after RAC number was issued, will not be accepted. Unaccepted items will be returned at the sender's expense and another RAC will have to be issued. Return shipping costs are not refundable.
Items that are personalized
may
not be returned. Items postmarked after the event date will not be accepted for return. Items that show any sign of use or wear will not be accepted for return.
NOTE: Worn shoes cannot be exchanged or returned. If you try the shoes or sandals on with your dress, we ask that you wear hosiery, and only wear the shoes on carpet. If there are toe prints on the shoes or if the soles are scuffed from trying them on, we cannot take them back. No exceptions!
You will receive a full refund for returned
items
minus the cost of shipping.
Returns and exchanges are also subject to a 15% return/restocking fee. Customers are
responsible for return shipping costs. All items must be returned in
original condition and packaging. Items that are broken or damaged in the return shipment cannot be refunded.
NOTE: When multiple tiaras or headpieces are purchased in a single order, a 20% restocking fee is charged for the returned item(s). Our headpieces are delicate and the more times a tiara is shipped, the more chance of damage to the tiaras.
Personalized Items: Items that are personalized may not be returned. If the item is defective, you must report the defect within 5
days of receipt of your order. With This Bling will
replace the item at no cost to you. If there is an error on the personalization that is the fault of
With This Bling, the item will be
replaced at no cost to you. When you place your order, you must enter the
personalization EXACTLY as you want it to appear on your item. If the
personalization on the item matches the personalization information With This Bling received on your order, the item will not be accepted for replacement. If the item has been discontinued and cannot be replaced, a like item will be substituted.
Defective &
Damaged Products: If you receive any product from www.withthisbling.com that is manufacturer defective or is damaged during shipment, With This Bling will
immediately exchange the unusable product for you without charge. A digital picture may be requested to validate the claim.
Missing Items: Please inspect your order upon arrival. If your order is missing items please contact us immediately. With This Bling will be happy to supply any missing items if they are reported missing within
5 days of receipt. Please check your shipping confirmation email first. Occasionally, an order may be shipped in multiple shipments.
Non-returnable items: personal items, such
as earrings, intimate apparel, undergarments and petticoats, and all personalized items may not be returned or replaced unless defective or damaged during shipment..
Return requests submitted after the event date will not be authorized since we cannot guarantee that the items are unused. Returned items post marked after the event date will not be accepted as returned.
Unauthorized Returns: Items returned without prior authorization by the Returns department may be subject to a 25% return fee as well as a 10% restocking fee. Shipping fees for unauthorized returns are forfeit. Customers may not be contacted regarding unauthorized returns. No refund will be given until the customer contacts the Returns department. Unauthorized returns on non-returnable items may be disposed of. With This Bling! reserves the right to deny any return.
Actual Shipping Costs: returned orders that received free shipping may incur actual shipping costs if not covered by the restocking fee. This amount will be deducted from the refund.
Please refer to our
Policies Page for more details regarding returns.